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Tender

Request for Proposals for Business Process Management Consultancy Services

Deadline: Friday, April 18, 2025

Overview

SFA Foundation seeks a qualified Business Process Management (BPM) consultant or firm to streamline and optimise internal processes across various functions, such as Human Capital, Finance, and Procurement. This consultancy will support the organisation’s commitment to efficiency, scalability, and alignment with strategic goals. SFA Foundation has experienced significant growth in its operations and funding, necessitating robust processes that can scale with organisational demands and support long-term sustainability. SFA Foundation operations are hosted within the International Centre of Insect Physiology and Ecology (ICIPE) as a programme in the Republic of Kenya.

Brief Context for the Project

Our organisation has identified the need for structured BPM practices to address inefficiencies, eliminate redundancies, and implement standardised workflows. The BPM consultant/firm will be expected to support the development, design, drafting, reviewing, and sign-off of all documented processes to ensure they are in line with organisational policies and frameworks.

Objectives and Scope of the Assignments

The primary objective of this assignment is to engage a BPM consultancy firm to:

  1. Document, design, and facilitate the development of efficient business processes and workflows that optimise operational efficiency.
  2. Automate and integrate business processes where applicable to improve speed and accuracy in decision-making.
  3. Align process documentation with organisational policies, compliance frameworks, and strategic goals.
  4. Guide the implementation of process improvements and support change management efforts.
  5. Develop metrics and strategies for continuous improvement and process monitoring.

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